Most compliance problems in clinics are not bad intent but a missed date: a nurse's licence expired last week, the malpractice policy lapsed, BLS certificates ran out. A simple calendar with owners and reminders prevents almost all of it.
Talk to usFrequencies below are orientation: always use the expiry date on the actual document and the current DHA requirement.
| Item | When | Usual owner |
|---|---|---|
| DHA facility licence | Before the expiry date on the licence, via Sheryan | Clinic manager with medical director |
| Trade licence (DET or free zone) | Before its expiry date | Clinic manager or PRO |
| Professional DHA licences | Each professional's own expiry date, via Sheryan | Clinic manager and each professional |
| CME / CPD hours | Collected through the licence period, logged before renewal | Each professional, checked by the manager |
| Malpractice insurance | Policy renewal date, facility and each professional | Clinic manager |
| Staff health insurance, visas, Emirates ID | Each employee's expiry dates | HR or PRO |
| BLS and other certificates | Certificate expiry dates | Head nurse or manager |
| Insurer and TPA contracts, price lists | Contract renewal dates | Clinic manager or billing lead |
| Device maintenance, calibration, special licences | Service schedule and licence dates | Clinic manager |
| Waste, pest control and other service contracts | Contract dates | Clinic manager |
DHA requires licensed professionals to complete continuing medical education or professional development before licence renewal, and the required amount differs by profession: doctors and dentists need more than nurses and allied health. Activities should be DHA-approved or internationally recognised and recorded in Sheryan. Check the current requirement for each title on DHA channels rather than an old circular.
We set up the compliance register and reminders in your CRM, include licence and certificate checks in our team audit, and recruit clinic managers and PRO officers who keep the calendar running. Consulting and CRM are priced after a free review. Recruitment fee: one month's salary of the placed employee, 50% when they start and 50% after probation, no full prepayment, free replacement within 2 months. Consulting and CRM projects are priced after a free review.
The DHA facility licence, the trade licence, every professional's DHA licence, plus insurance policies, staff visas and certificates. Renew each before the expiry date on the document.
DHA sets the requirement by profession and doctors need more than nurses or allied health. Check the current number for your title on DHA channels and log activities in Sheryan before renewal.
One register with each document, expiry date and owner, reminders 90, 60 and 30 days before expiry in a CRM or task tool, and a monthly review by the clinic manager.
A free 15-minute call: we look at your numbers and tell you honestly what we would do.
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