TLNT · Guides

How to reduce no-shows in a salon or clinic

Every empty slot is paid for twice: the master's time and the marketing that brought the booking. Most no-shows can be prevented with a simple routine.

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The routine that works

For long or expensive procedures

Measure it

Show-up rate = clients who came divided by clients booked. Track it by source and by administrator: some channels and some scripts bring far more no-shows.

How we help

We set up automated reminders in the CRM and WhatsApp and train administrators on confirmation calls.

FAQ

How do I reduce no-shows?

Confirm right after booking, remind 24 hours and a few hours before, call unconfirmed clients, and take deposits for long procedures.

Should a salon take deposits?

For long or expensive procedures and for first-time clients a small deposit sharply reduces no-shows.

Can reminders be automated?

Yes, through CRM and WhatsApp integration.

Let's look at your case

A free 15-minute call: we look at your numbers and tell you honestly what we would do.

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