We are based in Dubai and know UAE clinics from the inside: we help them find and assess doctors and front desk staff. We bring enquiries from WhatsApp, Instagram and your website, bookings, reminders and repeat visits into one system on amoCRM. We set up an AI chatbot that answers patients from your price list and rules and never gives medical advice. And from day one we build in the UAE rules on health data and medical advertising.
In almost every clinic the money leaks in the same places, and most often not in advertising.
Every step is a CRM stage with a responsible person and automatic actions, so no patient gets lost between shifts.
In healthcare a chatbot has to be more careful than anywhere else. We set the limits before launch and test them on your patients' real questions.
We do not replace the clinic's lawyer, but we build the system so that it does not create extra risk. The final decision on documents and consents stays with the clinic and its medical director.
TLNT.ae is an official partner of amoCRM in the amoSTART programme. The certificate was issued on 1 October 2026 (in Russian, as issued by amoCRM), and you can verify it on the amoCRM website via the link below.
Even the best CRM does not work without a strong administrator at the front desk. TLNT helps Dubai clinics find and assess front desk administrators, patient coordinators and doctors, and the hiring decision always stays with the clinic.
So we look at bookings as a whole: who answers patients, by which rules and in which system. A new team member starts working in a CRM that is already set up, with instructions for your clinic's processes.
Every lead from WhatsApp, Instagram, Telegram and your website in one pipeline, with tasks, reminders and reports. We are an official amoCRM partner.
For companies that need a CRM in one ecosystem with invoicing, accounting, projects and analytics.
Answers clients day and night using your prices and rules, books them in, hands complex cases to a person and starts conversations itself.
Mystery shopping, prices, reviews, ads and content of your competitors. You get a positioning and a 90-day plan.
Usually the CRM holds enquiries, contacts and bookings without medical details. Diagnoses, test results, medical records and before-and-after photos stay in the clinic's medical system: UAE law requires health data to be stored and processed in the country. We agree where the line is for your clinic with your medical director, and if you need to keep more in the CRM, we will propose a solution with data hosted in the UAE.
No. The bot answers only from your knowledge base: prices, services, doctors, insurance, address and booking rules. It does not diagnose, recommend treatment or discuss test results, and hands such questions straight to an administrator or a doctor. If a patient describes an acute condition, the bot advises calling 998 and alerts a staff member.
A reminder with confirmation is the simplest tool: the patient confirms or reschedules in advance, and the freed slot can be given to someone else. We will not promise a specific percentage: we measure the effect on your own numbers before and after launch.
Yes, if it has an up-to-date list of the insurers and plans the clinic works with. If a plan is unclear or a pre-approval is needed, the bot hands the chat to an administrator.
The medical system handles appointments, medical records and billing. The CRM handles everything before and after the visit: enquiries from messengers, reply speed, reminders, treatment plans, repeat visits and advertising sources. If the medical system has an API, we connect them so the front desk does not enter data twice.
It depends on the number of doctors, branches, channels and integrations. After a free review we give a fixed project price and timeline. amoCRM licences are paid at the official price list and WhatsApp messages at Meta's rates; we estimate these costs in advance and show them in the proposal.
15 minutes on WhatsApp or Zoom: we look at where your leads get lost and tell you honestly what we would do. No obligation.
Still have questions? Write to us - we will figure it out together.