TLNT.ae / Business consulting / Package: business reactivation
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Business reactivation: win back clients and growth

For salons, clinics and service businesses that are running but have slowed down: fewer clients, masters leaving, ads getting more expensive, and the owner cannot see where the problem is. In 6-10 weeks we find where money is lost, bring clients back from your own base, strengthen the team and introduce metrics so growth does not end with the project.

6-10 weeksFor operating businessesNumeric targets agreed upfront

Who it is for.

Stages by week.

Timelines depend on the size of the business and how much data already exists.

Weeks 1-2
DiagnosticsNumbers for the last 6-12 months, mystery shopping, review of chats and calls, reply speed, team audit.
Weeks 2-3
PlanWhat to fix first: a list of actions with their money impact, metric targets, a before-and-after model.
Weeks 3-6
ClientsWinning back clients through the CRM and compliant WhatsApp broadcasts, front desk scripts, prices and packages, reviews.
Weeks 4-8
TeamPay and incentive plan, training and, where needed, search and assessment of new staff.
Weeks 6-10
EmbeddingMetrics and a weekly meeting, a daily summary for the owner, handover to the manager.

What is included.

Open any service to see the details. In a package they are connected: the model reflects the team, and the systems are set up around your process.

What you will have at the end.

Example targets.

Targets are agreed upfront based on your numbers.

MetricBeforeTarget in 10 weeks
Reply time to an enquiry3 hoursunder 10 minutes
90-day retention28%40%
No-shows15%under 8%
Master utilisation52%65%

Illustrative example: targets depend on the starting numbers of the business and are not a promise of results.

Not included in the package.

Other packages.

Further reading.

FAQ.

When will we see results?

The first changes usually show during the work with your client base: some clients return after well-written personal messages. A lasting effect comes from the combination of base, reply speed, team and metrics, so targets are set for the end of the project.

Do you guarantee revenue growth?

We agree metric targets and honestly show what was achieved. The result depends on the market and on how the team takes the changes, so promising a specific revenue figure would be dishonest.

Do we need to change the CRM or booking system?

Only if the current one gets in the way. More often it is enough to reconfigure what you have and train the team to use it.

How much does the package cost?

The price depends on the format, the size of the business and what you already have in place. After a free review we quote a fixed price per stage. You can start with the first stage and decide on the next ones as you go.

Discuss a reactivation.

15 minutes on WhatsApp or Zoom: we look at your task and tell you honestly what we would do. No obligation.

We reply within a day, no spam. Prefer to write directly? WhatsApp · [email protected]

Thank you!
We have your request and will contact you within a day.

Still have questions? Write to us - we will figure it out together.

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